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Measuring quality : performance measurement in libraries / Roswitha Poll, Peter te Boekhorst
(IFLA publications, ; 127)
| Material Type | E-Book |
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| Edition | 2nd rev. ed |
| Publisher | München : K.G. Saur |
| Year | 2007 |
| Language | English |
| Size | 1 online resource (269 pages) : illustrations |
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| Media type | 機械可読データファイル |
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| Notes | The first edition of this handbook appeared in 1996 and dealt with academic libraries. It gained wide acceptance and was translated into five other languages. After ten years the new edition widens the perspective to public libraries and adds indicators for electronic services and cost-effectiveness. The handbook has been considerably enlarged, from 17 to 40 indicators. It gives practical help by showing examples of possible results for each indicator. The handbook is intended as practical instrument for the evaluation of library services. Although it aims specifically at academic and public libraries, most indicators will also apply to all other types of libraries Open Access Includes bibliographical references (pages 263-267) Print version record |
| Authors | *Poll, Roswitha. Boekhorst, Peter te, 1957- |
| Subjects | LCSH:Electronic book BSH:Electronic books FREE:Electronic books LCSH:Academic libraries -- Evaluation All Subject Search LCSH:Public libraries -- Evaluation All Subject Search FREE:Bibliothèques universitaires -- Évaluation All Subject Search FREE:Bibliométrie FREE:Bibliothèques publiques -- Évaluation All Subject Search FREE:Bibliothèques universitaires -- Qualité -- Contrôle All Subject Search FREE:Bibliothèques publiques -- Qualité -- Contrôle All Subject Search BISACSH:LANGUAGE ARTS & DISCIPLINES -- Library & Information Science -- Archives & Special Libraries All Subject Search FREE:Academic libraries -- Evaluation All Subject Search FREE:Public libraries -- Evaluation All Subject Search |
| Classification | DC22:027.7 |
| ID | ED00003253 |
| ISBN | 9783598440281 |